Immediate help available
Emergency Assistance & Crisis Support
If you are experiencing a mental health emergency or crisis, immediate help is available. This page provides emergency contacts and crisis support services.
Crisis support services
NSW Mental Health Line
Available 24 hours a day, 7 days a week for mental health crisis support and information.
Free, confidential mental health telephone triage service for people of all ages in NSW.
Lifeline Australia
Free 24/7 crisis support and suicide prevention service.
Confidential support from trained crisis supporters. Available via phone, text, and online chat.
Beyond Blue
Information and support for anxiety, depression, and suicide prevention.
Available 24/7. Also provides online chat and email support.
Kids Helpline
Free, confidential 24/7 online and phone counselling service for young people aged 5 to 25.
Available 24/7 via phone, web chat, and email.
About Centred Audio
Important: Centred Audio is not a crisis service. We provide guided audio content through our listener app and are unable to provide immediate crisis intervention or emergency mental health support.
If you are experiencing a mental health emergency, please contact one of the services listed above or call 000. For non-urgent app support, sign in and use the support option in your profile.
When to seek emergency help
- Thoughts of suicide or self-harm
- Severe panic attacks or anxiety that feels unmanageable
- Psychotic symptoms (hearing voices, seeing things that aren't there, paranoia)
- Severe depression with inability to function
- Substance use crisis or overdose
- Any situation where you feel you cannot keep yourself or others safe
Additional resources
Suicide Call Back Service
Free 24/7 professional counselling for people at risk of suicide, carers, and bereaved by suicide.
Phone: 1300 659 467
MensLine Australia
Free 24/7 professional telephone and online counselling service for men with emotional health and relationship concerns.
Phone: 1300 78 99 78
1800RESPECT
National sexual assault, domestic and family violence counselling service. Available 24/7.
Phone: 1800 737 732
QLife
Free, anonymous LGBTI peer support and referral service. Available 3pm to midnight daily.
Phone: 1800 184 527