How can we help?
Answers for Centred Audio at MarketPlace Raymond Terrace. Search or pick a topic below.
Your account
Profile details, voice preference, and switching centres.
- How to update your profileOpen Profile to change your name, mobile, postcode, photo, and voice. Email is the sign-in key, so treat it as fixed.
- Switching centres or workplacesIf you belong to more than one venue, switch from Profile. Each centre has its own library and branding.
- How to contact supportSign in, open Profile, Support, and send a message. We reply to the email on your account.
- Listening on another phone or computerSign in with the same email on the new device. Offline files do not move automatically. Download again on the new phone.